Privacy Policy
Privacy Policy
This Privacy Policy explains, in general terms, how Portelle handles information connected with visits to our online store, purchases, customer support and other interactions with us.
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Clear information about how the store operates.
When you browse Portelle, make a purchase or contact us, information may be processed so the store can function, orders can be handled and customer questions can be addressed.
The specific information involved can depend on how you interact with the store, the features you use and the information you choose to provide.
Information you provide.
This can include details entered during checkout, communication with Portelle and other information you submit directly through the store.
Store activity.
Online store technology may process technical and usage information needed to operate, secure and understand use of the website.
Questions and choices.
If you have a privacy question or want to make a request regarding information associated with you, contact Portelle.
Information you provide to Portelle
When you interact with the store, you may provide information such as your name, contact details, delivery information, order details and the contents of messages sent to us.
The information requested can vary depending on whether you are placing an order, contacting customer support or using another feature of the store.
Information connected with purchases
When you place an order, information associated with the transaction may be processed so the purchase can be completed, the order can be handled and relevant customer service can be provided.
- Order and product information.
- Contact and delivery details supplied during checkout.
- Information needed to communicate about an order.
- Transaction-related information processed through the store and its service providers.
Website and technical information
Like many online stores, Portelle may rely on website technologies that process technical information when visitors use the site.
Depending on the technology involved, this may include browser information, device information, approximate network information, pages viewed and interactions with store features.
This type of information may be used to help operate the website, maintain security, understand site performance and support store functionality.
How information may be used
Information associated with your interaction with Portelle may be used for legitimate store operations, depending on the context in which the information was collected.
- Processing and supporting purchases.
- Providing information related to orders.
- Responding to customer questions and requests.
- Operating and maintaining the online store.
- Helping protect the store and its users from misuse or security issues.
- Meeting obligations that apply to store operations.
Shopify and service providers
Portelle operates as a Shopify store. Shopify and other service providers involved in operating an online store may process information when providing storefront, checkout, payment, hosting, security, delivery, communication or related services.
Those providers may handle information according to their own terms and privacy practices as applicable to the services they provide.
Cookies and similar technologies
Online store functionality may use cookies or similar technologies for purposes such as maintaining website features, remembering preferences, supporting checkout, protecting the store and understanding website activity.
The technologies present can depend on Shopify, enabled store features and services used by the website. Browser settings may provide controls for some cookies, although limiting them can affect how certain website functions operate.
When information may be shared
Information may be made available to service providers when reasonably needed for them to perform services connected with the operation of the store.
Information may also need to be disclosed when required by applicable legal obligations, valid requests from authorities or circumstances involving the protection of rights, safety, security or the integrity of the store.
Information retention
Information may be kept for a period that is reasonably necessary for the purpose for which it was collected, including supporting orders, maintaining business records, resolving issues and meeting applicable legal or accounting obligations.
Retention periods can vary depending on the type of information and why it is being kept.
Your privacy choices and requests
Depending on where you live, privacy laws may provide certain rights or choices regarding personal information. The specific rights available and the conditions that apply can vary by jurisdiction.
If you want to ask about information associated with you or make a privacy-related request, contact Portelle at info@portelle.lol.
We may need appropriate information to understand, verify and respond to a request.
Security
Portelle relies on the store platform and relevant service providers to support the operation and security of the online store.
No internet transmission or storage method can be guaranteed to be completely secure, so customers should also use reasonable care when sharing information online.
Policy updates
This Privacy Policy may be updated when store practices, services or applicable requirements change. The version published on this page should be reviewed for the current information provided by Portelle.
Contact Portelle
Questions about this Privacy Policy or privacy-related requests can be directed to Portelle using the contact information below.
Email: info@portelle.lol
Phone: 9499152459
Address: 1915 Southwood Dr, New Caney TX 77357
Privacy information should be understandable.
We aim to present privacy information in a straightforward way so customers can understand the general role information may play when shopping, contacting Portelle and using the online store.
Information should be connected to a legitimate store, order, support or website function.
Customers should have a clear way to understand the general categories of information involved.
Privacy-related questions can be directed to Portelle using the contact information provided on this page.
Online store functionality can involve platforms and service providers in addition to Portelle.
Contact Portelle.
If you have a question about this Privacy Policy or want to make a privacy-related request, contact us with enough information for us to understand your inquiry.
Contact UsUse this address for privacy questions, customer support and requests relating to information associated with you.
New Caney TX 77357
Phone: 9499152459